The Interview: Enterprise Rent-A-Car’s Stuart Sandell

bodyshop editor Simon Wait catches up with Stuart Sandell, assistant vice-president sales for the replacement and Flex-E-Rent divisions at Enterprise Rent-A-Car.

Where does Enterprise sit in the collision repair sector supply chain?

Most pertinent to [bodyshop readers] is our replacement division, which is where we provide solutions for insurance companies and bodyshops, basically to give a car to anybody who didn’t know they were going to need it, in the event of their own vehicle being off the road. That includes assistance and breakdown companies as well. Our largest customers are the big insurers, but we work on a local level with small independents right through to the big bodyshop groups. Our Flex-E-Rent business is our short, medium, long and longer-term flexible leasing division which is mainly a commercial vehicles business – LCV and HGV, typically.

How much of your business falls into the courtesy car space?

Replacement mobility is at the core of the Enterprise model and it has been since we were founded. In the mobility space, we are without question the most significant participant in the provision of replacement transport and we sit in a number of layers within that. We have a lot of agreements with the big insurance companies, where we provide direct mobility to their policy holders and third parties involved in incidents. Also, we work very closely with the accident repair community, so bodyshops looking at solutions for replacement mobility or courtesy car.

To read more, visit bodyshop‘s April issue.