Pro-Align sends staff to Missouri
20 members of staff from Pro-Align recently headed to Hunter’s head office in St Louis, Missouri for an intensive week of product and service training.
Reflecting the growing size of the business, the delegation was the largest ever to have been sent by Pro-Align, with the majority of the group visiting Hunter for the very first time.
‘Hunter’s team in America has a wealth of knowledge covering not only their own equipment but also the latest technologies from vehicle manufacturers around the world that they work closely with,’ explained Paul Beaurain, managing director, Pro-Align. ‘By investing in our staff and sending them on these training trips, it gives them an important opportunity to immerse themselves in the very latest developments and fully understand everything about Hunter and its products, which ultimately benefits our workshop customers here in the UK and Ireland.’
Delegates on the six day trip came from a range of departments within Pro-Align including aftersales and installation engineers, sales team and senior management. In addition to a tour of the 162,000sqft Hunter complex in St Louis, the team also received training on new products, equipment installation and servicing as well as customer service improvements.