Industry Insights appoints Adele Brownsell

Industry Insights (II) has confirmed the appointment of insurance service professional, Adele Brownsell, as client solutions manager.
Adele has more than 16 years of motor claims industry, management-level expertise. She initially spent more than 12 years with Norwich Union and Aviva Insurance gaining experience across all departments in the motor claims business with leadership responsibility for circa 150 team members both on-and off-shore.

Since 2014, Adele has held the position of strategic account manager for Nationwide Accident Repair Services liaising directly with a number of UK insurers managing both existing contracts and implementing new business.

Adele’s 16-year motor claims career further bolsters the experience held by Industry Insights’ partners, managing director Steve Thompson, Sharon McLeod and Simon Smith. The combined team has 100 years’ experience.

‘I am pleased to join the business at an exciting time of fast-paced development and industry-wide recognition,’ said Adele. ‘I relish my first challenge – to ensure that everyone we deal with is receiving the very best service, solutions and innovations in the market.  The output of which is the delivery of market leading claims excellence.’