IMO gets connected

Leicester-based motor claims consultants, Industry Insights has partnered with IMO Car Wash Group who join Connected Solutions as the vehicle care service provider.

A respected ‘green’ business with a focus on development, innovation and market expansion, IMO delivers consistent quality whilst minimising the impact of car care on the environment.

Part of a global business, International Car Wash Group – one of the world’s largest car wash company currently operating in 14 countries around the globe – IMO completes Connected Solutions’ holistic motor claims supply chain proposition for the business’s insurance, fleet and corporate customers.

‘IMO are incredibly proud to be Connect Solutions first vehicle care service partner,’ said Keith Webber, IMO’s UK business development manager. ‘IMO brings more than 25 years’ experience and delivers nearly one billion washes. Internationally, the expansion of the IMO brand to USA and China bolsters the brand while here, in the UK, IMO are investing in 60 new sites over the next two years.’

Steve Thompson, director, Industry Insights, said, ‘It was important to us that we included ‘vehicle care services’ in our end-to-end connected solution. The early signs of engagement have been very good and we are confident that adoption of our vehicle care service will embody our Connected Solutions objectives of reducing cost and improving the customer journey and NPS scores.’