Fix Auto Rochdale unveil expansion plan
The owners of Fix Auto Rochdale have unveiled a £1 million investment to develop additional repair capacity.
Phil and Wendy Ewbank have acquired land and buildings adjacent to their existing premises and are in the process of converting the purchase into a Fix & Go express repair facility that will operate alongside their existing car and CCE commercial vehicle bodyshops.
The expansion has been approved in order to cater for a growing customer base with changing demands, and reflected the owner’s growing ‘confidence in the economy’.
Work has begun to transform the 11,000 sq ft former distribution warehouse into an express repair centre that will also allow the business to further develop its niche in repairing and repatriating military vehicles.
When complete, the new centre will feature an open-plan express bodyshop complete with a Junair multibooth spraybooth, offices, customer amenities and a whole raft of state-of-the-art equipment and facilities. This will allow the rapid repair of light-to-medium damaged vehicles, typically within a 48-hour timeframe.
With the new site expected to be operational in early spring, the team have already embarked on a recruitment drive in order to ensure the new site launches with fully-trained and experienced team members. The aim is they will fit in with the reputation that earned Fix Auto Rochdale the network’s 2015 Outstanding Customer Service Award.
Commenting on the investment, Phil Ewbank said, ‘Our confidence in the economy and our position in the market has been growing month-by-month, so we have been considering our expansion plans very carefully for some time. We are regularly being challenged by Fix Auto and our other clients to accommodate additional repair volumes and, while we are fulfilling those demands, the reality is that our existing site has limited capacity.
‘There is a clear shift to less severe damage on cars, and by operating the Fix & Go model in conjunction with our traditional bodyshop, we are confident that we will be able to cater for this growing market segment and improve our service delivery all-round. This investment will ensure that we are able to deliver against the long-term needs of our clients and we will look to continually improve the customer journey and reduce our overall cycle times.’