Fix and RSA sign agreement
Fix Auto UK has secured a new national agreement to provide motor repair services to RSA Group.
The new agreement takes the number of central insurance contracts now operated by the network to five, and enables RSA’s claims team to call upon the network’s 75 bodyshops to provide repair support to its policyholders.
Commenting on the new agreement, Ian Pugh of Fix Auto UK, said, ‘We have been working closely with the RSA claims team since the summer, and I am now delighted to be able to confirm that Fix Auto is officially a repair partner to RSA Group.’
Mark Jackson, RSA’s head of motor supply, said, ‘We are delighted to be working with Fix Auto UK as one of our partners and a member of our repair network. Fix Auto’s customer focus fits with what we look for in a network repair partner. Together we have a common goal in delivering excellent service to our customers.’
Ian added, ‘Insurers are clearly interested in our proposition. Our continued success is down to the hard work of our bodyshop network, who work together with our regional management team to provide excellent customer service, repair cost control, and managed cycle times. This is supported by our innovative software platforms, and underpinned by a lifetime guarantee, which provides peace of mind to our insurer clients and their customers.’