Clementine launches online quoting system

Launched in January 2014 by Chartwell, Clementine Motor Insurance offers customers the highest standards of customer service and, now, customers have the option to get an online quote.

Clementine Motor Insurance – www.clementineinsurance.com – offers customers the highest standards of customer service and ensures that cars are repaired in the correct manufacturer approved bodyshop. Launched in January 2014 by Chartwell, Clementine Motor Insurance has had an excellent first year with a phenomenal policy uptake. There are currently five affiliated companies who are authorised Clementine introducers and repairers and policy quotes are exceeding 100 per month.

The Clementine underwriting panel has grown – and continues to be in demand with leading underwriters now keen to be part of the panel – meaning Clementine can offer a wide range of policies at all levels.

And now, as part of Clementine’s continuing service offer improvement, customers have the option to get an online quote. The online quoting system is designed to allow motorists to obtain a free, no obligation quote in less than 15 minutes. The system is available 24/7 and is easy and convenient to use. All quotes are saved and available for quick access. Being online also means that customers have access to instant price matching.

For customers who prefer to talk to someone or who may have complex policy requirements, Clementine’s dedicated customer service team can be contacted by telephone, ensuring all Clementine customers receive the full and correct support as and when required.

Commenting on the success of this new insurance policy for mid to high value motor cars, Chris Brightmore, CEO, Chartwell, said, ‘We are delighted by the take-up of Clementine insurance from policyholders and it is obviously filling a gap in the market. The internet has become a fast way to fulfil consumer needs and our new online quoting system will be a real benefit to customers who prefer using the internet to purchase or renew policies.’

The rationale behind the Clementine policy is that it puts the control of where a car is repaired in the hands of the owner and ensures vehicles are safely reinstated to their factory condition by bodyshops who are vehicle manufacturer approved to do those repairs. As well as an exceptional level of customer care, the policy also offers a number of attractive benefits and discounts to policyholders, such as exclusive offers and products from a select group of affiliate companies and free valeting, depending on the type of policy purchased.

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