Providing the foundations for a successful career, this valuable
resource brings together the fundamentals of vehicle damage
appraisal.
This guide will NOT tell you how to use a computerised
Estimating System but how to find and cost all the damage, on
time, everytime!
Designed for both new and experienced vehicle damage assessors
and compiled by industry expert Dave Shepherd, a leading member of
the Estimating Accreditation and Systems Transparency (EAST)
team, the VDA Manual is a culmination of his unrivalled industry
knowledge and many years’ hands-on experience. Dave also played
a pivotal role in shaping the current ATA Vehicle Damage
Assessor (VDA) Accreditation qualification.
Published by Plenham, the manual is written in a clear, concise
and accessible style designed to instil professional good
practice in all VDAs. It is an easy-to-use reference guide for
all those involved, from the newest recruit to even the most
experienced assessor.
Contents include:
The fundamentals of damage appraisal
Customer service
Upselling
Light accident damage
Moderate accident damage
Heavy accident damage
Theft damage
Vandalism
Bodyshell changes
Fire damage
Steering and suspension
Contract repairs
Supplementary assessments
The Vehicle Damage Assessor's Manual
can be purchase for £69.95.
To order your copy, click Buy Now* or call
Emily Miles on 01296 642820
*If you would like to pay by
cheque please call Emily Miles or click
here for an order form. Please note that manual will only be
dispatched on receipt of payment.
Plenham Ltd Registered Office: The Firs, High Street,
Whitchurch, Bucks HP22 4JU No: 2281008 VAT Reg no: 524 5904
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