Remarkable rise up the rankings

TruckEast Norwich has been named Scania’s ‘Depot of the Year’ in its annual UK-wide competition.
Criteria for the UK Depot of the Year award are set against key performance areas within the aftersales operation, in which TruckEast Norwich outscored all other Scania branches. Claiming maximum points against every target, including a 100% MOT pass rate, the result is a direct reflection of the hard work and commitment delivered by the branch.
Martyn Clipston, aftersales director – Eastern Region, said, ‘We are very proud and honoured to win Scania Depot of the Year. The dedication and overall service levels delivered by depot manager, Paul Loades and his team at Norwich are excellent and it’s fantastic for the branch to be recognised for their efforts.’
When Norwich was acquired back in February, 2016, TruckEast invested over £100,000 into upgrading the premises and facilities on site. Under Paul the site has gone from strength to strength. Looking at the Depot of the Year rankings alone, over the past three years, Norwich has gone from ranking 70th in the network back in 2015 to number one.
As well as Norwich coming first in the Depot of the Year, TruckEast also had another three branches, Corby, Northampton and Stowmarket, finishing within the top 10 positions – a total of 84 Scania branches make up the UK dealer network.

SHARE