Mercedes Trucks opens new service centre

Mercedes-Benz Trucks Dealer City West Commercials have announced the opening of a new service centre in Exeter.

The nine-bay workshop on the Greendale Business Park at Woodbury Salterton offers a glimpse of things to come for operators nationwide – Mercedes-Benz Trucks, in conjunction with its franchised Dealer Network, is developing new facilities and refurbishing established ones to better meet the requirements of heavy vehicles.

City West Commercials’ new service centre sits on a 1.8-acre site with extensive hard-standing to three sides, offering ample room for tractor and trailer combinations.

Dealer principal Graeson Clarke and his colleagues worked closely with Network Development specialists from Mercedes-Benz Trucks in drawing up the plans. The comprehensively-equipped, drive-through workshop features two 15-metre pits as well as ramps, while the building also incorporates a well-stocked parts department, a reception with driver rest area and shower, and offices.

Initially, the workshop is open from six am until 11pm on weekdays, and from eight am until one pm on Saturdays. However, Graeson said that if demand picks up as anticipated it will move to round-the-clock operation before the end of the year – the addition of a third shift will necessitate the recruitment of a further three technicians.

‘This very modern service centre has been designed with efficiency in mind,’ Graeson commented. ‘It represents the final piece in our branch development jigsaw and leaves us ideally placed to exploit the very significant opportunities for growth that we’ve identified, by meeting and indeed exceeding the demands of truck operators throughout Devon and beyond. This will ensure that customers’ needs are being met – we are here when they need us to be.’