CCE in courtesy trailer first
Commercial Contract Engineers (CCE) has become one of the first Schmitz Cargobull Service Partners to offer a courtesy trailer to customers to minimise downtime.
The Rochdale-based car and commercial vehicle repair company has made a significant investment in purchasing and refurbishing the reefer, which has been wrapped in an eye-catching customised design, as part of its commitment to providing exceptional service levels.
Commercial Contract Engineers achieved Schmitz Cargobull’s Service Partner accreditation last year after demonstrating it met a number of strict assessment criteria including having a team of specially trained technicians who can repair, maintain and optimise the German manufacturer’s equipment.
Phil Ewbank, chairman of Commercial Contract Engineers, said, ‘Quality is at the heart of everything we do and that does not just mean having top of the range facilities and highly skilled technicians – it also means providing exceptional levels of customer care.
‘That’s what Schmitz Cargobull’s Service Partners provide and with our investment in this courtesy trailer our customers have access to a replacement from a market-leading manufacturer.’
Steve Vincent, head of aftermarket, Schmitz Cargobull UK and Ireland, said, ‘Commercial Contract Engineers’ investment exemplifies the standard set by our Service Partner network, and the level of support they can provide.’
Schmitz Cargobull’s Service Partner Network operates from more than 60 approved locations in the UK and Ireland.