Andy Eccles head of fleet
Mercedes-Benz Vans UK Ltd has realigned its client-focused teams under the leadership of Simon Neill, UK sales director.
This change will see Andy Eccles as head of fleet and Ricky McFarland moving into the new role of head of rental and leasing. A special vehicle unit has also been established, dedicated to working with customers to ensure that all vehicle-specific requirements, including highly bespoke builds, can be catered for.
In response to the changing demand and needs of van owners and operators, with the introduction of new products and services like eVito and Mercedes PRO connect, alongside the new Sprinter, Mercedes-Benz Vans is providing more solution-focused packages, genuinely partnering with customers to keep its businesses moving.
To support this vision, regional ‘squads’ made up of sales, after sales and finance have been established to ensure the brand remains easy to do business with and keeps customers’ businesses moving.
Simon Neill, sales director, Mercedes-Benz Vans, said, ‘As we are all aware, our industry continues to evolve and change at a pace never seen before; the megatrends of digitalisation, urbanisation and individualisation are changing how we do business internally, with our dealer partners and with our customers.
‘We have therefore further focused the sales and after sales teams, which also includes used sales and specialist vehicles. As our customer-facing side of the business, these alignments have been designed to ensure that we all work together to best serve the needs of our customers.’