Million dollar baby

Fix Auto Croydon has successfully completed the first of a two-phase multi-million-pound investment programme, in a bid to develop the most prestigious and customer centric bodyshop in London.

Owners Nick and Mark Boret relocated their entire business to a 40,000sqft building just a stone’s throw from their previous site. This move allows the entire operation to be situated under one roof, which will streamline processes, increase efficiency and raise productive output to more than 80 vehicles per week.

The new bodyshop has been equipped with the latest state-of-the-art equipment, including a double-sized spraybooth capable of accommodating two vehicles or the longest LCVs. This, combined with a six-bay moveable spraybooth and an eco-friendly lighting system, creates the perfect working environment to repair vehicles.

Work on the second phase is now underway, and includes the installation of an imposing glass viewing wall spanning the entire width and height of the bodyshop, providing customers with a panoramic view into a pristine workshop as they drive in to drop-off or collect their vehicle.

Mark Boret said, ‘What we have developed here is one of the biggest, greenest and customer centric repair centres in London, if not the UK. We believe that delivering the ultimate unique and outstanding customer experience is central to our long-term future as a leading bodyshop, and this investment puts us in pole position to achieve just that. We think that being transparent is key, and to achieve this we are installing a large glass viewing wall that enables the customer to see, first hand, their vehicle being repaired and, more importantly, the care and expertise that we apply to every repair.’

Ian Pugh of Fix Auto UK, said, ‘What Nick, Mark and their team have delivered is an exciting development, not just for their business but also for the whole Fix Auto network. I am extremely proud to say we have yet another franchisee at the forefront of the industry.’