Liverpool takes VW gold

Volkswagen Van Centre Liverpool won overall gold at an awards night celebrating VW Commercial Vehicles’ top performing centres.

It took top prize ahead of Eurovans Eastbourne, which won silver, and Imperial Commercials Van Centre Derby, which won bronze.

Representatives from the brand’s 72 Van Centres and 24 authorised repairers attended the event in London, which rewarded centres across categories such as new and used sales, customer satisfaction and loyalty to Authorised Repairers.

Accolades were also given for outstanding individual business area performances, with Imperial Commercials Van Centre Derby taking the Sales Award, Volkswagen Van Centre Swindon winning the Aftersales Award, Volkswagen Van Centre Liverpool collecting the Satisfaction Award, Citygate Van Centre Wooburn Green winning the Loyalty Award, Canterbury Van Service named Authorised Repairer of the Year and Eurovans Eastbourne collecting the Used Van Centre Award.

Carl zu Dohna, director of Volkswagen Commercial Vehicles UK, said, ‘Our dedicated UK Van Centre network did a great job in 2016, supporting our brand ambition and helping us achieve a great result. More important than the numbers, however, is the work they do to support customers, providing a service which means customers want to come back again and again.

‘It’s good to see some new winners this year: business leaders and teams who set the standards to which the rest of the network can aspire. I’m very proud of the network and thank them for their hard work and commitment.’