Competition getting tougher

According to, competition amongst MOT, servicing and repair work providers is going to get tougher and garages need to stand out from competitors.

Over the last ten years, independent garage workshops have carried out the largest volume of MOT testing, servicing, maintenance and repairs. The latest stats from Trend Tracker, show that the greatest volume of transactions were recorded by independent garage workshops (66%), compared to 24% for franchised dealer workshops in 2015.

However, research from The Castrol Professional Car Servicing and Repair Trend Tracker shows that with the record number of new car registrations over the last five years, the average age of UK vehicles has been driven down and the pool of repair work is shrinking.

Scott Hamilton, managing director of commented, ‘The good news is that independent garage workshops get the lion’s share of MOT work. Competition is tough at a local level, especially where there is a concentration of independent garage workshops, within a one to three five mile radius. The challenge is to reach new, local customers to build awareness and drive bookings.’