CAPS council sets the framework

CAPS Consortium, the organisation behind the Common Automotive Platform Standard, marked the formation of its National Advisory Council (NAC) with an inaugural meeting on 11 January 2017 to set out the framework for greater transparency and responsiveness.

Senior representatives from across the insurance and vehicle repair sectors came together to discuss the best way forward for the industry to create secure data communication links that meet the needs of the entire industry, stimulate innovation and improve customer service.

Attendees discussed the role and responsibilities of the CAPS NAC going forward which included strong independent governance to keep CAPS available to all, ensuring transparency and trust, as well as listening to all stakeholders so that CAPS will meet the needs of everyone in the future.

Bill Duffy, managing director of Rye Street Group, commented, ‘The meeting dispelled all of the myths and misconceptions around CAPS, with data protection high on the agenda. CAPS has the potential to revolutionise our processes and reduce unnecessary cost and friction with a single, straightforward, streamlined and most importantly secure connectivity system. I would encourage all industry stakeholders to take a closer look at this very exciting proposition.’

Trevor Webb, claims director at Sabre Insurance, added, ‘I found the meeting provided a valuable education into both what CAPS is, but more importantly what it is not. I was impressed with the quality of the Advisory Council that had been assembled, and the positive outlook for CAPS to provide opportunities to all stakeholders across the claims space.’

John O’Roarke, chairman of the CAPS NAC, added, ‘Our mission is to ensure that CAPS remains a self-funding, independent, open and secure data standard for the benefit of the entire industry. This National Advisory Council exists to provide expertise and ideas and to challenge the industry’s current decisions, strategies and approaches to development.’

CAPS connects to all major bodyshop management systems and more than 500 repairers currently utilise the system. It also helps fuel the industry’s leading claims application systems including Performance Gateway, Repex and ActiveWeb.


The 17 members of the CAPS NAC are:

John O’Roarke – Chairman

Chris Ashworth – ABS

Malcolm Banner – NARG

Bill Duffy – Rye Street

Brian Hodges – LV Insurance

Mike King – Admiral Insurance

Keith Malik – AkzoNobel

Chris McKie – Vizion

Jason Moseley – RMI

Chris Oliver – Fix Auto Dagenham

Ian Pugh – Fix Auto

Peter Shaw – Thatcham

Rob Smale – Ageas Insurance

Richard Steer – LKQ

Kevern Thompson – CAPS

Trevor Webb – Sabre Insurance

Chris Weeks – Innovation Group