A van with a plan

Allianz Global Assistance is launching a roadside assistance service for van owners, Van Breakdown Assistance, with three different levels of cover.

‘The launch of our new Van Breakdown Assistance cover follows the recent launch of our Car Breakdown Assistance, extending our expertise to benefit all van and light commercial vehicles owners, and enabling them to enjoy the same premium level of customer care as all car travellers,’ said Kate Walker, head of strategic market management for Allianz Worldwide Partners in the UK.

The Bronze, Silver and Gold packages offer van drivers various levels of cover, depending on their motoring needs; 24-hour breakdown assistance and local van recovery for the driver and up to seven passengers comes as standard with all packages, including up to five call outs per year.

Bronze provides breakdown cover for those who are one mile or more away from their home and local recovery to the nearest garage if the van can’t be fixed by the roadside. Silver adds home assistance if the vehicle breaks down before the customer has even started a journey. Gold includes all the benefits of Bronze and Silver plus national recovery, alternative transport, van hire or overnight accommodation, for less than £79.

Kate Walker added, ‘We aim to get vans fully fixed by the roadside, not a short term repair that will only get customers as far as a local garage, which is why we provide an hour of repair work at the roadside on all cover levels. Having a van stuck on the side of the road is more than an inconvenience, particularly for sole traders, as it compromises the level of service they can provide; it could lead to lost revenue and customers, and a damaged reputation. Our 24-hour roadside assistance is designed to help van drivers stay on the road, enjoying the same benefits as car owners.’