Insurance expert answers police call

The City of London Police has seconded an insurance industry professional to help it fight fraud.

Aviva’s fraud investigation manager Vicki Mulholland will assist the Insurance Fraud Enforcement Department (IFED), sharing her knowledge and experience of the industry to help the department combat emerging trends.

She will work alongside officers and investigators from IFED on various investigations to see how they put cases together, and pass her learnings on to colleagues and counterparts from across the industry to further improve collaboration between IFED and insurers.

Detective chief inspector Oliver Little said, ‘The secondment programme has proved to be a resounding success, with benefits flowing both ways. Having close collaboration and a strong relationship with insurers within the industry is critical to our success in prosecuting those committing insurance fraud.

‘The more we can all do to understand the pressures, demands and constraints that we, and those working in the industry face, the more we can improve the way we work together and ultimately bring more insurance fraudsters to justice, to protect the public and the wider economy.

‘The secondment programme is here to stay and we will be looking to add to this later in the year.’

Vicki added, ‘I’m excited about working with IFED on this secondment and hope to be able to share my knowledge and 26 years’ experience of working in the industry with the officers and staff here.

‘Hopefully I’ll be able find new ways the industry can help IFED to make it easier for them to secure convictions and make life even more difficult for those looking to commit insurance fraud.’

Vicki is the second person from the insurance industry to work with IFED on a six-month secondment. She was appointed following a competitive selection process and her secondment is wholly funded by Aviva.

A further process is also underway to identify and select an industry secondee to work with IFED for six months from July 2016. Anyone from the industry interested in applying for the post should call IFED on 0207 164 8200 for more information.