Flint Insurance drives down cost of claims with FMG

Flint Insurance has signed a three-year contract with incident prevention and claims management specialist FMG which it hopes will reduce the cost of claims for its customers.

The contract includes the provision of an end-to-end claims management service, including first notification of loss (FNOL), accident damage repair, uninsured loss recovery, non-fault hire and legal services.

Darren Taylor, director at Flint Insurance, said, ‘We chose to partner with FMG because they have a proven track record in reducing the cost of claims whilst providing exceptional service levels for all parties. We have one of the highest customer retention rates within the industry and we look forward to further enhancing the services provided to our customers through FMG’s comprehensive claims management solutions.’

FMG specialises in reducing cost from every stage of the claims process, encouraging prompt notification of incidents to enable early intervention by their third party services team. In-house engineers also scrutinise every repair estimate to identify cost-effective repair methods and minimise off-road times.

John Catling, client service delivery director at FMG said, ‘We are delighted to have secured this opportunity to support Flint’s customers with two of our core specialisms; reducing costs and delivering service excellence in the claims arena.’