Feefo recognises UK Car Line

UK Car Line has been awarded ‘Trusted Merchant’ status for 2016 by Feefo, one of the world’s most trusted verified reviews platform.

The accolade – which is given to national and international merchants that have received consistently high scores in their Feefo customer service reviews throughout the year – has been awarded to over 1,400 businesses this year.

Andrew Mabbutt, chief executive of Feefo commented, “I am delighted to be announcing an impressive group of businesses who have been awarded our ‘Trusted Merchants’ certification this year.  In 2016 the qualifying merchant’s average service rating is a remarkable 91.5% – meaning that more than nine out of 10 of their customers are receiving a positive experience.’

As a concept that is now in its third year, businesses need to have an average customer satisfaction service rating of between 85% and 100% in order to receive the acknowledgement. Other automotive related names to have been recognised include Axa, Economy Car Hire Ltd, Hiscox and The Car Buying Group.

With Feefo, only genuine customers who have made a purchase are invited to leave feedback.