Brothers in arms in Bournemouth

A new Fix Auto Fix & Go site is now fully operational in Bournemouth – little over three months after the owners of Fix Auto Portsmouth revealed their plans to develop the network’s latest express repair centre along the coast from their existing bodyshop.

Brothers Terry and Chris Clemens have invested £500,000 in buying and transforming a disused 6,500sqft unit in New Milton into the network’s eighth operational Fix & Go express repair centre.

The site has the capacity to repair up to 40 vehicles per week, and will be dedicated to repairing vehicles in two days or less. In order to maximise available space and to ensure a speedy, fluent workflow utilising two-spraybooths, a roller-track system has been installed, alongside what they believe to be a unique internal valeting bay.

Terry, said, ‘Everything has gone according to plan and transforming the unit has been relatively straightforward. To say we’re extremely pleased with the outcome is an understatement.

‘While we’ve been repairing vehicles for several weeks we have taken our time to fine-tune the facilities and the team to ensure optimum performance. The final piece of the jigsaw has been the installation of an internal valeting system to ensure every element of the repair process is completed indoors, all under one roof.’

Chris added, ‘Like so many of our fellow Fix Auto franchisees, we have been regularly challenged by Fix Auto and our other clients to accommodate additional repair volumes, which we have always achieved. This new centre will ensure that we will be able to take our ability to repair greater volumes and continue to deliver impressive cycle times for our customers.’

Ian Pugh, of Fix Auto UK, said, ‘What Terry and Chris have achieved in relatively short time is nothing short of astounding. I understand that they have literally rolled up their own sleeves and worked tirelessly to achieve their goal and the end result is a credit to them both. Their investment is yet another fine example of the confidence our franchisees have in the market, and their determination to create additional fast repair capacity for our insurer clients.’