Auto Windscreens celebrates customer satisfaction award

Auto Windscreens is celebrating after scooping the prize for Best Customer Satisfaction Strategy at the UK Customer Satisfaction Awards.

The awards, held at the London Hilton on Park Lane saw the windscreen repair and replacement provider pip household brands, Ocado and Scottish Water to take the title.

James Macbeth, operations director of Auto Windscreens commented, ‘We are very proud to have won the award for Best Customer Satisfaction Strategy. It’s a fantastic recognition of our continued dedication to ensure that we serve our customers to the best of our ability. Customer satisfaction is what Auto Windscreens is all about; our entire business model and customer care strategy is built around this company mantra.’

The awards, which are hosted by the Institute of Customer Service and judged by independent experts, business leaders and academics, recognise organisations and individuals that have shown excellence in their field